shipping policy

WELCOME AND THANK YOU FOR SHOPPING AT CALIMET
ALL ORDERS IS SHIPPED FROM OUR WAREHOUSE IN SOUTH EL MONTE, CALIFORNIA, MOST ARE SEND VIA USPS FIRST CLASS, USPS PRIORITY MAIL, OR UPS GROUND. SPECIFIC SERVICE WILL BE AUTOMATICALLY CHOSEN BY OUR SYSTEM WHEN YOUR ORDER IS PROCESSED, AND DEPENDS ON THE SIZE/WEIGHT OF YOUR ORDER.
PLEASE NOTE THAT ESTIMATED ARRIVAL DATES ARE NOT GUARANTEED. WEATHER DELAYS AND OTHER UNFORESEEN CIRCUMSTANCES MAY IMPACT DELIVERY TIME. PLEASE CONTACT INFO@CALIMETCO.COM FOR MORE INFORMATION ON WHOLESALE SHIPMENT, OR URGENT ORDERS.

ORDER PLACED DURING REGULAR BUSINESS HOURS (MONDAY THROUGH FRIDAY – 7:45 AM TO 4:30 PM, PST) ARE TYPICALLY PROCESSED AND SHIPPED WITHIN 24 – 48 HOURS. ONCE AN ORDER HAS PROCESSED, DELIVERY DAYS CAN VARY BASED ON THE LOCATION.

* APO/FPO ORDERS MAY TAKE 4 TO 6 WEEKS.

* EXPEDITED ORDERS SHIPPING TO ALASKA, HAWAII, AND RURAL DOMESTIC ADDRESSES MAY REQUIRE ADDITIONAL BUSINESS DAYS TO ARRIVE.

AFTER YOU ORDER HAS BEEN PROCESSED AND SHIPPED, YOU WILL RECEIVE AN EMAIL AND TEXT ABOUT SHIPPING CONFIRMATION THAT CONTAINS THE TRACKING DETAILS.

* OUR SHIPPING DEPARTMENT DO NOT SHIP ON WEEKENDS AND HOLIDAYS.

SHORTLY AFTER PLACING YOUR ORDER, YOU WILL REVEIVE A CONFIRMATION EMAIL STATING THAT WE HAVE RECEIVED YOUR ORDER.

AFTER YOU ORDER HAS BEEN PROCESSED AND SHIPPED, YOU WILL RECEIVE AN EMAIL AND TEXT ABOUT SHIPPING CONFIRMATION THAT CONTAINS THE TRACKING DETAILS.

ON THE RARE OCCASION THAT AN ITEM IN YOUR ORDER IS UNAVAILABLE, AN EXTIMATED DATE OF DELIEVERY WILL BE COMUNICATED TO YOU. IF YOUR ORDER CONTAINS MULTIPLY DIFFERENT ITEMS. BUT SOME OF THOSE ITEM ARE OUT OF STOCK, YOUR PACKAGE WILL BE PUT ON HOLD AND SHIP ONCE ALL THE ITEMS ARE AVAILABLE. IF YOU WANT AVAILABLE ITEMS DELIVERED IMMEDIATELY, WE RECOMMEND THAT YOU MAKE TWO SEPARATE PURCHASES ORDERS. THUS, THE AVAILABLE ITEMS WILL BE SHIPPED IMMEDIATELY AND THE OUT OF STOCK ITEM CAN BE DELIVERED WHEN AVAILABLE.

USPS FIRST CLASS

  • SHIPPING ZONE: US 50 STATES
  • MAX WEIGHT: 15 OZ
  • TRACKING #: YES
  • INSURANCE: NO

 

USPS PRIORITY MAIL

  • SHIPPING ZONE: US 50 STATES
  • MAX WEIGHT: 70 LBS
  • TRACKING #: YES
  • INSURANCE: $100 OR $500

 

UPS GROUND

  • SHIPPING ZONE: US 50 STATES
  • MAX WEIGHT: 150 LBS
  • TRACKING #: YES
  • INSURANCE: NO OR $4000

CALIMET IS RECOMMENDED CUSTOMER TO PURCHASE SHIPPING INSURANCE TO PROTECT AGAIN PACKAGES THAT ARE LOST, DAMAGED, OR PORCH PIRATED WHILE IN TRANSIT.

IF CUSTOMER DECIDES NOT TO PURCHASE INSURANCE DURING CHECK OUT. CALIMET IS NOT LIABLE FOR ANY PRODUCTS LOST, DAMAGED OR PORCH PIRATED.

USPS FIRST CLASS

  • US 48 STATES TAKE 5 – 7 BUSINESS DAYS
  • ALASKA OR HAWAII TAKE 15 – 20 BUSINESS DAYS

USPS PRIORITY MAIL

  • US 48 STATES TAKE 2 – 4 BUSINESS DAYS
  • ALASKA OR HAWAII TAKE 5 – 7 BUSINESS DAYS

UPS GROUND

  • US 48 STATES TAKE 3 – 4 BUSINESS DAYS
  • ALASKA OR HAWAII TAKE 5 – 7 BUSINESS DAYS

UNFORTUNATELY AN ORDER MAY ONLY BE SHIPPED TO ONE ADRESS. TO HAVE ITEM SHIPPED TO ANOTHER ADDRESS A NEW ORDER WOULD NEED TO BE PLACED.

UNFORTUNATELY, WE DO NOT OFFER SHIPPING FOR P.O. BOX ADDRESS OR APO/FPO ADDRESS.

AT THE MOMENT,WE DO NOT OFFER INTERNATIONAL SHIPPING. IF YOU HAVE ANY QUESTIONS OR REQUEST PLEASE FEEL TO CONTACT US BY EMAIL: INFO@CALIMETCO.COM.

IN-STORE PICK UP IS AVAILABLE AT 9949 HAYWARD WAY, SOUTH EL MONTE, CALIFORNIA, 91733 DURING BUSINESS HOURS (MONDAY TO FRIDAY – 8:00 AM TO 4:00 PM AND SATURDAY – 8:00 AM TO 12:00 PM). AN TEXT (IF AVAILABLE) AND/OR EMAIL WILL BE SENT WHEN YOUR ORDER IS READY FOR PICK UP. IF YOU HAVE ANY QUESTION PLEASE FEEL FREE TO CONTACT US BY CALL 626.452.9009 OR EMAIL US AT INFO@CALIMETCO.COM.

YOU CAN REVIEW THE MOST CURRENT VERSION OF THE SHIPPING POLICY AT ANY TIME AT THIS PAGE.

WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE SHIPPING POLICY BY POSTING UPDATES AND CHANGES TO OUR WEBSITE. IT IS YOUR RESPONSIBILITY TO CHECK OUR WEBSITE PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF OR ACCESS TO OUR WEBSITE OR THE SERVICE FOLLOWING THE POSTING OF ANY CHANGES TO THESE SHIPPING POLICY CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

FOR FURTHER ASSISTANCE, PLEASE CONTACT US VIA EMAIL: INFO@CALIMETCO.COM
CLICK HERE TO READ OUR COMPANY TERMS AND POLICIES
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THIS POLICY WAS LAST UPDATED ON JUNE 20, 2023