FAQ
THE GATE OPERATOR OFTEN STOPS CLOSING DURING RAIN, IT’S USUALLY BECAUSE THE RAIN IS INTERFERING WITH THE PHOTOELECTRIC SENSOR (PHOTOCELL SENSOR), WHICH IS DESIGNED TO DETECT OBSTRUCTIONS IN THE GATE’S PATH, CAUSING THE GATE TO STOP CLOSING IF THE SENSOR LASER BEAM IS DISRUPTED BY WATER DROPLETS OR HEAVY RAIN.
A TEMPORARY SOLUTION TO FIX THIS ISSUE IS TO CLEAN THE SENSOR LENSES WITH A SOFT, DRY CLOTH USING A GLASS ANTI-FOGGING SOLUTION TO REMOVE DIRT AND DEBRIS. THIS WILL APPLY A LAYER OF ANTI-FOGGING ON THE SENSOR GLASS AND PROTECT IT FROM FOGGING UP FOR SOME TIME. ALSO, ENSURE THE SENSORS ARE ALIGNED PROPERLY AND FACING EACH OTHER IF THE SENSORS ARE OLD OR DAMAGED, CONSIDER REPLACING THEM.
YES, COLD WEATHER CAN AFFECT AC GATE OPERATORS IN MANY WAYS INCLUDING (1) FROZEN PARTS – THE MOTOR CAN FREEZE UP, MAKING IT IMPOSSIBLE TO OPERATE AND LUBRICANTS CAN THICKEN AND HARDEN, MAKING GATES SLOW OR STIFF, (2) BATTERY ISSUES – BATTERIES CAN DISCHARGE FASTER IN COLD WEATHER, (3) ELECTRICAL PROBLEMS – ELECTRICAL COMPONENTS LIKE CONTROL BOARDS AND WIRING CAN BE DAMAGED BY FLUCTUATING TEMPERATURES AND MOISTURE. THIS CAN LEAD TO INTERMITTENT OPERATION, ERRATIC BEHAVIOR, OR COMPLETE SYSTEM FAILURE.
AC GATE OPERATORS OFTEN STOP WORKING DURING THE EARLY MORNING OR LATE AT NIGHT PRIMARILY BECAUSE COLD TEMPERATURES SIGNIFICANTLY IMPACT THE PERFORMANCE OF THEIR START-UP BATTERIES, CAUSING THEM TO DISCHARGE RAPIDLY AND LOSE POWER, WHILE ALSO AFFECTING THE FUNCTIONALITY OF CERTAIN INTERNAL COMPONENTS LIKE CAPACITORS AND LIQUID CRYSTALS WHICH CAN BECOME SLUGGISH OR FREEZE AT LOW TEMPERATURES. THIS IS PARTICULARLY TRUE FOR LITHIUM-ION BATTERIES COMMONLY USED IN ALL AC GATE OPERATORS.
YOUR NEW REMOTE MIGHT NOT PAIR WITH THE GATE OPERATOR DUE TO SEVERAL REASONS, INCLUDING DEAD BATTERIES IN THE REMOTE, INCORRECT PROGRAMMING STEPS, SIGNAL INTERFERENCE, A FAULTY RECEIVER UNIT ON THE GATE OPERATOR, OR EXCEEDING THE MAXIMUM NUMBER OF ALLOWED REMOTES ON THE SYSTEM.
IF YOU ARE UNSURE OF WHICH REMOTE MODEL IS USED FOR YOUR OPERATOR, WE SUGGEST TEXT OR EMAIL US THE MAIN CIRCUIT BOARD PICTURE TO IDENTIFY THE CORRECT MODEL.